Frequently Asked Questions (FAQ)

 


Coupons and Special discounts?

Coupons and Special discounts apply to the total order before tax & shipping.

Excluded products from Coupons and Special discounts.

  • Booster Boxes
  • Pre-order products

 


What’s your return policy?

Return any of our products–no questions asked–within 30 days of purchase.

 


Shipping Policy

We are currently able to ship only to the following locations:
Continental U.S., Alaska, Hawaii, Puerto Rico.

 


Free shipping

When you order items worth $75 or more from BattleCityGym.com, your Standard shipping is FREE! (No Per Item shipping charges, either!) Don’t miss this chance to get free shipping on your favorite items!

Free Standard shipping promotional offer applies only to new orders shipping to the continental U.S., Alaska, Hawaii, and Puerto Rico. Expedited or Priority shipping is excluded. Offer is not valid for split shipping to multiple addresses. No code required. Offer is for a limited time and is subject to change without prior notification.

 


Estimated Delivery Times

Shipping Options
Standard Expedited Priority
Continental U.S. 5 – 7 business days 4 business days 2 business days
Alaska, Hawaii, Puerto Rico 7 – 9 business days Not Available Not Available
Post Office Boxes (Continental U.S., Alaska, and Hawaii only) 5 – 7 business days Not Available Not Available

Business days are Monday through Friday with the exception of certain holidays. Please allow one (1) additional business day for processing of orders placed on weekends and holidays.

BattleCityGym is not responsible for any shipping delays due to weather or other external factors.

 


Pre-Orders

If an order contains any items not on pre-order, we will ship those items as available. The shipping charges will be based on the total of all pre-order and in-stock items.

A valid credit card is required to place pre-orders and an authorization may be held until the product is available to ship.

 


Do you ship to P.O. boxes?

Yes, we’ll ship your package anywhere that can accept deliveries.

 


Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions via e-mail 24/7/365.